loader

Shipping Policy

Shipping Policy

Shipping Policy

Effective Date: 11-01-2025
At MAXTOUCH SOFTWARE SERVICES LLP, we are committed to providing lightning-fast delivery to enhance your shopping experience. We proudly offer 90-minute delivery across Maharashtra.

Delivery Timeframe

All eligible orders placed during our service hours will be delivered within 90 minutes of order confirmation.

Service Hours: 24*7 Monday to Sunday

Orders placed outside service hours will be processed immediately when service resumes.

Order Eligibility

90-minute delivery is available only for products marked with the "Fast Delivery" badge.

Certain areas or pin codes might be excluded from the 90-minute delivery service. You will be notified at checkout if your location is not covered.

Delivery Charges

Free Delivery for orders above ₹ 1000

A nominal delivery fee of ₹15 applies for orders below the minimum threshold.

Order Processing

Once your order is placed, you will receive an instant confirmation via email/SMS.

Our logistics team will dispatch your order immediately to ensure it reaches you within the committed time.

You will receive live tracking updates and a notification when your order is about to arrive.

Failed Deliveries

In case of unforeseen circumstances like heavy traffic, extreme weather conditions, or technical disruptions, slight delays may occur. We will keep you informed in such rare cases.

If we are unable to deliver within 90 minutes due to reasons beyond our control, you may be eligible for a delivery charge waiver or a special discount on your next order (terms apply).

Customer Responsibilities

Please ensure that someone is available at the delivery address to receive the order.

Incorrect or incomplete addresses may result in delays or non-delivery. Please double-check your delivery information before confirming the order.

Service Limitations

We reserve the right to modify or suspend the 90-minute delivery service temporarily during major events, sales, or unforeseen operational issues.