Description

Noon is the leading e-commerce player in the GCC region.

Terms and Condition

1. The Gift Card shall be in the form of electronic vouchers and not physical cards.
2. The Gift Card can be brought in the following currencies only - AED, SAR, and EGP.
3. The Gift Card can be redeemed on the noon website and mobile app. Customers will have to log in to their account > click on My Account > select Noon credits from the drop-down menu > and enter the Gift Card details > and click on Redeem.
4. The Gift Card can only be redeemed on noon.com;
a. In the UAE, once redeemed, the Gift Card balance can be used on noon.com (UAE), SIVVI.com (UAE), noon Food (UAE), noon Grocery (UAE), and/or noon Minutes (UAE).
i. In the UAE, once redeemed, the value of the Gift Card will be issued in the applicable customer's noon credits balance on the noon platform and also visible on the checkout page, under the noon credits balance.
b. In KSA, once redeemed, the Gift Card balance can be used on noon.com (KSA), noon Minutes (KSA), and/or SIVVI.com (KSA).
i. In KSA, once redeemed, the value of the Gift Card will be visible on the checkout page, under the noon credits balance.
c. In Egypt, once redeemed, the Gift Card balance can be used on noon.com (Egypt).
i. In Egypt, once redeemed, the value of the Gift Card will be visible on the checkout page, under the noon credits balance.
5. The Gift Card may be used to purchase all products across all categories on noon.com and its affiliates, including sale items.
6. The Gift Card cannot be replaced, refunded, returned, reloaded, redeemed for more than face value, redeemed for cash, returned for cash, or transferred to another account.
7. Gift Cards balance cannot be used to purchase goods or services at noon or any noon-affiliated property outside of the currency in which the gift card has been issued.
8. Gift Cards must be obtained from an authorized third party, and you are;
a. responsible for safeguarding your Gift Card number and PIN from unauthorized use.
b. only use your reference number to communicate a gift card(s) complaint and never share the gift card number and/or PIN with anyone in any circumstance.
c. noon is not responsible if any Gift Card is lost, stolen, or destroyed or if your Gift Card is used without your permission. noon is not responsible for and assumes no
liability to you for any unlawful conduct or fraud by any third party associated with any Gift Card.
9. noon is not liable for any refunds or replacement if the gift card has not been redeemed before the expiry date.

Redemption Process
Customers will have to log-in/create an account on noon.com or any of its affiliates and then
follow the below steps;
How do I redeem my Gift Card on the noon website?
Follow these 3 easy steps to redeem a Gift Card on the noon desktop website
1. Login or create an account on www.noon.com
2. Go to 'My Accounts' and select ‘noon credits’
3. Enter the 16-digit Gift Card number and the 4-digit pin. Click on ‘Redeem’, and the
amount will be added to your noon credit balance visible on the payment page.
How do I redeem my Gift Card on the noon mobile app/mobile web?
Follow these 3 easy steps to redeem a Gift Card on the noon mobile web or app
1. Login or create an account on www.noon.com
2. Go to 'My Accounts' and select ‘noon credits’
3. Enter the 16-digit Gift Card number and the 4-digit PIN. Tap on ‘Redeem’, the
amount will be added to your noon credits balance visible on the payment page.
Redemption Link
https://account.noon.com/credits/

Support
In the UAE, you can reach us at gcsupport@noon.com or call 800 25000, from Saturday
to Thursday, 09:00 am to 06:00 pm.
In KSA, you can reach us at care@noon.com
In Egypt, you can reach us at gcsupport@noon.com
Gift Card Design (AED, SAR, and EGP)
https://drive.google.com/drive/folders/1IsKgVYkAyyQ6S4QD6E4Mb274upV41QIw?usp=sharing
Buy and Redeem Video Guide (UAE, KSA, and Egypt)
https://drive.google.com/drive/folders/10aLYixZqK-8XmMamqQWk4nvRA7-w9xEq?usp=s
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